The Puppy Shipping Service has been developed to make certain that every possible detail is covered when providing transportation of a dog. Once you have chosen your new family member, you want to be certain that they arrive safely into you and your family’s loving arms. The goal is to provide you with the best experience when adopting your pet. We know patience is limited when you are waiting to meet the newest member of your family so we strive to make your shipping experience quick and easy.

What do I need to know?

• Pet travel is completely different from passenger travel.
• Pet travel is not possible at all airports. Please provide at least two international airports closest to you for the fastest turnaround.
• There may be additional fees
• Any day or overnight kenneling expenses owed because of flight delays or cancellations will be the responsibility of the individual picking the puppy up.
• Payment for the puppy and payment for shipping are two separate transactions.
• It can take up to 3-5 days from the time payment is received and cleared to receive your puppy.
• Valid Photo ID is NOT required for pet shipping.
• From May to September, temperatures are HOT. Please verify shipping availability to your location prior to purchasing your puppy. In order to ship a puppy to your location, the temperature will need to be below 85 degrees at the time of puppy departure, any connections, and arrival. We will work with you to secure the first date that meets these criteria and appreciate your understanding.
• From December to March, temperatures are cold and the weather can be a concern, therefore delays in puppy shipments are fairly common. Please keep in mind our number one priority is the safe arrival of your puppy.
• Due to heat/cold and extremely limited flight availability at many major airports, the wait time may be extended to receive your pup

What does the shipping fee cover?